Not a fictional storyline per se--rather, a real-life saga involving a new addition to The Shelf.
How it started
A reader emailed to say that they had already ordered and were sending a surprise. The reason I mention this is because I then spent much of the saga on the sidelines, unable to investigate because I didn't have the order information. Because, you see, a few days passed, part of the surprise arrived, and the other part... didn't. So it was up to The Sender to contact The Company and UPS and try to figure out what the hell was happening.
March 25, 2009
The first entry, written after The Sender and I realized that UPS was saying The Package had already been delivered.
Y'all, think good Findy Thoughts for a package UPS claims was delivered Monday but WAS NOT. This is BAD. You WANT ME to receive this.
The second entry, after I got a Twitter message in the middle of watching Lost (and bitching on Twitter, as you do):
Also, that package that went missing? UPS Twitter Dude showed up (on Twitter, naturally) to ask if he could help (I guess they use Twitter search to find mentions of "UPS"?), which was great, and then our communication concluded with, my hand to God, "And by the way, your Twilight commentaries are absolutely brilliant. Good work." I could not stop laughing. Oh my God, I am STILL laughing. I mean, it's a lovely compliment, it's just--of all the things I ever expected a customer service professional to say to me? That was not one of them.
March 26, 2009
A full recounting of the Twitter conversation. And then, the Brown SWAT is called in:
cleolinda: Email: "Since it sounds like you still need assistance with this shipment, I asked our Corporate Customer Relations team to get involved.
cleolinda: This group is essentially our SWAT team for special customer issues." BEST MENTAL IMAGE EVER.
cleolinda: Instead of black, they're all in brown, rappelling into a warehouse somewhere. "THE TWILIGHT GIRL NEEDS HER PACKAGE! MOVE MOVE MOVE!"
cleolinda: There's snipers and tear gas, and then a car blows up.
March 29, 2009
My theory is confirmed: Unable to deliver to a PO box, UPS bounced The Package back to The Warehouse.
March 31, 2009
THE PACKAGE ARRIVES.
... but I decline to reveal what it is, preferring to finish up a particular Secret Life storyline before wreaking fresh havoc.
April 5, 2009
I promise to get to The Package after two more SL entries.
April 10, 2009
I promise to get to The Package after two more SL entries. No, really.
April 13, 2009
JUST THIS ONE MORE, OKAY.
April 14, 2009
THE REVEAL.
See also
Comments (0)
You don't have permission to comment on this page.